Financial Services Guide
This Financial Services Guide (FSG) is an important document which we are required to provide to you under the Corporations Act 2001. It provides you with information about Katana Asset Management Ltd (“Katana”; references to ‘we’, ‘our’ or ‘us’ are referring to Katana) to assist you in deciding whether to use the financial services that we provide. This FSG outlines the types of services and products that we can offer to you. It also explains how we are remunerated for these services and includes details of our internal and external complaints handling procedures and how you can access them. If you need more information or clarification, please ask us.
To invest in any of our financial products you must complete the application form attached to the Product Disclosure Statement (PDS). The PDS contains information about the particular product and will assist you in making an informed decision about that product.
This Financial Services Guide is dated 1st April 2015 and issued with the authority of Katana.
Who are we?
Katana is a Western Australian based investment management firm. Katana holds an Australian Financial Services Licence Number 288412 and the Investment team has been managing money under mandate since December 2005.
Katana is 100% owned by the directors and management team through various controlled vehicles.
What financial services and products do we offer?
Katana is authorised to offer financial services including;
- operating a registered managed investment scheme, namely the Katana Australian Equity Fund (KAEF)
- dealing in financial products
- giving advice on financial products
Katana can assist you with applying for units in the KAEF. Katana can also provide you with general advice in relation to the fund but we do not offer a personal advice service. Should you require personal advice, we are happy to refer you to a provider of this service.
Can I tell you how I wish to instruct you to buy or sell my investment?
Yes. You may specify how you would like to give us instructions. For example, by telephone, email, fax or other means.
But in all cases we must receive a signed written confirmation of these instructions and where required a prescribed application form or redemption request form will need to be completed.
How we are remunerated for the services we provide?
If you invest in the KAEF product, Katana will receive remuneration in relation to your investment in that product, through the management fees and where applicable, performance fees. The remuneration we will receive for the product we offer is set out in the PDS for the product. Katana does not receive any fees, nor do we charge you additional fees for providing general financial product advice in relation to the fund.
Do you receive remuneration, commission, fees or other benefits in relation to providing the financial services to me and how is that commission calculated?
Employees of Katana, who provide you with general advice, do not receive specific payments or commissions for the giving of that advice. These employees and our directors receive salaries and director fees.
You may receive advice in relation to the KAEF product from financial advisers that do not work for Katana. These advisers may receive remuneration from us. The adviser’s remuneration is included in the fees that you pay when investing in our product. The amount of this remuneration is set out in the PDS for the product. Your adviser is also required to set out the remuneration they receive when they provide you with advice.
We do not generally pay commissions or provide other benefits to third parties for referring investors to us. However where we have established a formal referral arrangement that includes any form of remuneration, you will be advised by the referring party in relation to the type of remuneration.
Compensation Arrangements / Professional Indemnity
Katana confirms that it has arrangements in place to ensure it continues to maintain Professional Indemnity Insurance in accordance with s.912B of the Corporations Act 2001 (as amended). In particular our Professional Indemnity insurance, subject to its terms and conditions, provide indemnity up to the Sum insured for Katana and our employees in respect of our authorisations and obligations under our Australian Financial Services Licence.
This insurance will continue to provide such coverage for any employee who has ceased work with Katana for work done whilst engaged with us.
What about your privacy?
What information do you maintain in my file and can I examine my file?
We will maintain information on file such as a copy of your application form, supporting documentation and correspondence between the relevant parties.
As a financial service provider, we have an obligation under the Anti-money Laundering and Counter Terrorism Act to verify your identity and the source of any funds.
This means that we will ask you to present identification documents such as passports and driver’s licence. We will also retain copies of this information. We assure you that this information will be held securely.
IF YOU HAVE ANY COMPLAINTS
Who can I speak to if I have a complaint about the advisory service?
We are committed to providing a quality service to our clients. This commitment extends to providing accessible complaint resolution mechanisms for our clients. If you have any complaint about the service provided to you, or would like to provide us with feedback, please contact us by:
- calling us on (08) 9220 9888 WST business hours.
- emailing us on email@example.com
- writing to us at the GPO box noted below
We will try and resolve your complaint quickly and fairly.
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Telephone: 1800 931 678 (free call)*
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
* CUSTOMERS CAN LODGE COMPLAINTS WITH AFCA ON THIS NUMBER FROM 1 NOVEMBER 2018